OfficeMax Sucks Customer Reviews and Feedback
OfficeMax is an American office supplies retailer founded in 1988. It is now a subsidiary of The ODP Corporation, which is headquartered in Boca Raton, Florida. As of December 2012, OfficeMax operated 941 stores in 47 states, Puerto Rico, the U.S. Virgin Islands, and Mexico. In 2012, net sales were $6.9 billion, down from $8.3 billion in 2008. On February 20, 2013, an all-stock merger between Office Depot and OfficeMax was announced. The merger was completed on November 5, creating the largest U.S. office-supplies chain.
Andrea shares her demising experience, "Haven't delivered what they were supposed to and cant rectify - customer service centre pretended no managers in OfficeMax for me to speak to. Feels like a slap in the face."
Former Employee - Ops Manager says"Bad at everything else really"
Current Employee - Sales says"Not enough people to take care of customers"
Former Employee - Operations Manager says"this company doesn't care about its employees"
Former Employee - Anonymous Employee says"everything about that company was horrible"
Current Employee - District Sales Manager says"Do not treat people well"
Former Employee - Department Manager says"To many to list and management"
Current Employee - Assistant Manager says"no training, no holiday pay, pay for own uniform"
Former Employee - Sales and Service Manager says"Mostly incompetent management and co-workers. Co workers didn't want to learn how to do their job so they wouldn't have to. Management literally didn't know what they were doing despite pretending to. Worst of all the customers are terrible people and mostly mentally disabled."
Former Employee - Director, Customer Support says"Upper C suite and senior management does not know how to effectively change and run the business successfully."
Current Employee - Sales Consultant says"No time and a half holidays, garbage hours, etc."
Picker/Packer (Former Employee) says"It was very long days. The pay was good and worth it, yet it was just not for me. I wnjoyed the staff and help I received. I couldn't keep up physically. Good payHard"
Senior Sourcing Manager (Former Employee) says"Sadly, the company has no clear direction that they stick with for more than one quarter at a time. 100% squeezing vendors for cash each quarter. No matter your job title, it's all about squeezing the vendors for cash. Again, no clear direction as the stock price history will show you.Close to homeExtreme pressure to cash call"
Sales Associate (Former Employee) says"Some of the managers would not like to assist with certain tasks when things got really busy. Most of the time they just threw me and other employees to work certain jobs in copy and print center that required a little more expensive background of computer applications, so most of us had no clue what we were doing. For the amount of work and effort we were putting in, the pay did NOT show for it. Get to leave early sometimes when things were slowLow pay, low employee retention"
Sales Representative (Former Employee) says"The company is completely bias and will pay you only at min. wage and not a cent more then that unless your management. the management at the store i was at didn't care the employees."
Recruitment Coordinator (Former Employee) says"This review is specifically for the Distribution Center in IL. I have never met a more openly patronizing, misogynistic, and bigoted upper management staff. My credentials were often ignored, dismissed, and overlooked even though I was more than qualified for my role. It was frequently questioned if I could handle simple tasks (data entry, laminating) merely because I'm a woman. The HR manager did NOTHING to address this issue even though it was reported to her frequently. If that wasn't bad enough, they would skew their safety numbers to not truly reflect the amount of incidents in the building. They would often sweep incidents under the rug and encourage management to not fill out reports. One employee had 4 incidents in a year and was still permitted to use equipment without officially retraining him. The employees in the building were frequently disrespected and hilariously underpaid. Any complaints from women and/or POC were ignored. When covid hit they insisted they needed more labor and then drastically cut over half their staff without warning. The most mismanaged building I've ever seen.nothingeverything"
Sales Associate (Former Employee) says"This is not a good company to work for. There is no work life balance, especially if you have school or medical restrictions. The entire building is very unsanitary, the AC is kept at one temperature even in the summer knowing that masks are required its twice as hot so you are constantly sweating, there is mice in the warehouse portion of the store and roaches in the break room. Management has no ethics or respect when it comes to your life outside of work, they are only happy if your life revolves around Office Depot. The store I worked at was always understaffed our store manager took a vacation knowing they didn't have enough people working. The environment is very toxic, mangers often passed inappropriate comments to coerce you into taking on more hours. Manipulation was their way of getting things done. Do not work here.No structure, poor management, toxic and no respect for employees"
General Manager (Former Employee) says"I worked almost 8 years with them was a General Manager and for 5 years straight. I was catching lies and fraud schemes they did with empty promises to associates on bonuses if they sell certain products and they lied to them all around the country. I was a whistleblower and then got terminated after making to much of an issue of it for 4 months non stop weekly emails to ask them to stop lying and compensated the associates as they said they would. This has happened on and off for years now ever since I started tracking it back in 2015"
Sales Associate/Logistics (Former Employee) says"They hire you for a position and make you work every other position but the one that you got hired for.They try to make it like it’s your fault when you say things are too heavy their worker compensation is awful. There’s cockroaches everywhere in the break room there’s a fridge full of cockroaches in the break room. The Store manager is the fake is person you’ll ever meet the corporation is so corrupted that they pick favorites and one manager got paid $23 leaving the rest of the store to get paid less than what they deserve when they do more work than the manager that got paid $23. Manager that gets paid $23 literally does not do anything besides have her multiple guy friends call the store every day. They offer you know hours and if you get hurt oh well.They expect you to do everything for minimum-wage.NoneHorrible place"
General Manager (Current Employee) says"Waste of time. Would never go back to a retail place like that ever again. Never waste my time with such sorry company like that ever again and I’m only writing this much cuz I have to."
Client Engagement Manager (Former Employee) says"Gave them almost 20 years of my life. Worked for an as shole who made my life miserable. I ran the store by myself. I should have been promoted, but they laid me off. The medical benefits su ck, like throwing money away, year after year. I have a few good memories, but I would rather not think about that company ever again."
Logistics Associate (Former Employee) says"When I first started out working here the store had amazing management and chemistry. They had specialized positions so the workers could hone in on the skill needed for their job with the flexibility to learn other positions if they chose to. Things went downhill when they fired the store manager who had worked 20+ years for the company right before our busiest time of the year, back to school, and brought in a manager from a different sect of retail. They had us working understaffed until the new manager came in, which was months after the firing. When this new manager came in, they treated the original workers poorly, showing preference to the new workers that they hired. This new manager doesn't carry their own weight in the store and expects their fellow managers and even the part-time workers to make up for their slack. Also with this change of leadership, OfficeMax/Office Depot got rid of the specialized positions and made it so every worker had to learn everything about the store and be certified for every position. Not very ideal for a minimum wage job. They schedule you to work on days outside of your availability and expect you to bend over backwards for them. I worked here for two and a half years and they threw me away like garbage. The company and this particular store are failing. I would look elsewhere for work, someplace with more reputable management and more job security. But hey, that's retail, baby."
Packaging Associate (Former Employee) says"I was let go due to medical. I had an Injury at work, they made me feel useless. When I had trouble breathing at work, and had to have my daughter come get me, management looked down on me. They called me an hour before my shift to let me go."
Ops (Former Employee) says"Messed up company!!! PERIIOODT! Not very ideal on how they treat they're employees! Expect too much from them and the hassles they give totally unfair place!! They even expect you to work off the clock!!!!! Absolutely not!! I've been had for so long but no more!!"
Copy & Print Consultant (Former Employee) says"The company only cares about making as much money as they can in their dying brick and mortar locations. At least at my location, they did not care about you or your well being, just that you were a body there to fill the shift and help as many customers as fast as possible. At my location I was almost always the only coworker working in the print center and was only helped by other coworkers when they were not busy, but usually only the managers knew how to do copy and print so I would often not have any back up for long lines and angry customers. Often did not get a lunch break due to too few workers, and never got paid breaks. Customers were rude and entitled and expected way too much from an Office Depot print shop. We did way too much quality print work for measly pay. The best part of working there were my coworkers, but we did have a manager get fired for harassment against us. Do not recommend working here."
Client Engagement Manager (Former Employee) says"The top brass was planning on cashing out with the Staples merger yrs ago. When that didn't happen, there was no business plan and they have been scrambling since. More CEO'S than profitable years.Paycheck, benefits for full timeBelow average wages across the board"
Print Associate (Former Employee) says"Very bad place to work fo listen to employees. Bad pay and management don't listen. Company like to verbal their employees. I would never any let any job to try me like that again."
Sales Associate (Current Employee) says"Corporate only cares about corporate we can die out here in the trenches with no hazard pay. They are holding out on government money................................................................................."
Order Picker (Former Employee) says"This is the absolute worst company I have ever worked for. The hours are extremely long breaks are extremely short and there is a terrible turnover ratio is horribly under staffed. I could go on forever look elsewhere you’ll be outta there in 3 months tops."
Sales Associate (Former Employee) says"This is a company that doesn’t care about its employees. Understaffed most of the time so this job is never flexible with scheduling. No store cleaning supplies either. Corporate wouldn’t even let employees wear gloves or face masks during the COVID-19 pandemic. The company truly doesn’t care for our health and treats us employees as disposable. Would not recommend working here."
Equipment Operator (Former Employee) says"Personnel are treated as if they are automatons and are micro-managed to the fullest. Your co-workers are complete morons who will rat you out for the pettiest of mistakes. The pay and benefits are NOT comparable to similar positions at other companies. Just NO!LocationEverything else"
1998 says"Their training methods makes no sense at all just kill the program start fresh "
Mark says"Very very bad experience for the second time in a year. They tell you to hurry up and place the order and you can get the product the next day. In both cases for me they lied, even to the degree of saying they were at my home for delivery but I wasn't there. Next day? That's a lie! In both cases many days later still no product. The company is a loser, stay away."
Heinz Waech says"Invoice for product we never ordered"
Steen Bork Nielsen says"Phishing. Trying to get people to pay for a fake product."
Pia Pennerup says"Sender falske fakturaer på produkter, der ikke forefindes på hjemmesiden. OfficeMax har konti i Montenegro og deres betalings krav er i euro, men de er lokaliseret i Australien i følge deres hjemmeside. Pas på! Watch out for this company! My Firm is getting bills for products we never ordered. They are located in AUS but are using af Bank in Montenegro! You have to pay in Euros! I´ve serch for the products they claime us for, they do not exist. Strange!"